Most helpful review

Run from this company!

They are storm chasers that hire the cheapest outfit to repair the damage. Wait and hire local! I make a big mistake and hired them. In the process of roof repair, they damaged my gutters and did not repair my roof properly, I had a independent two independent roofers tell me what they had done wrong. Stay away from this scammer company!
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ID
#3515922 Review #3515922 is a subjective opinion of poster.
Location
Perry, Michigan
New Reviewer

Had a signed contract and job wasn't done

Had a signed contract with Aspen and from the start they did nothing they said they would do. They were to order materials and deliver to our house an install when we returned after an extended leave. Upon returning home, no materials were ordered and called multiple...
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ID
#3269724 Review #3269724 is a subjective opinion of poster.
Location
Lees Summit, Missouri
Cons
  • Wont return calls
  • Dont honor signed contract
  • Customer service

Aspen customer service

I live in Houma, LA and had a lot of damage from hurricane, Ida. We already on a list to have our roof replace with another contractor. I told the Aspen rep this when he approached me in my yard; however, I explained I was still looking for someone to remove and reset...
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ID
#3025849 Review #3025849 is a subjective opinion of poster.
Location
Houma, Louisiana
New Reviewer

As it stands in February 2021 we have a binding contract & permit which they are not honoring

BEWARE has not honored contract. Entered contract to replace roof &;; gutters July 22, 2020.with $1,000 deposit. Promised completion by end of September. When nothing was done by end August, I called and was told they were backed up with Covid and would start soon....
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ID
#2442409 Review #2442409 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Unskilled Labor

Aspen Contracting - Unskilled Labor
Aspen Contracting - Unskilled Labor
Aspen Contracting - Unskilled Labor
Aspen Contracting - Unskilled Labor
Aspen Contracting - Unskilled Labor
We hired Aspen to replace our metal roof on 9/19 the work started, on 9/22 we had a huge rain storm where our brand new roof was leaking in 4 spots. After inspection of the work they had performed it became apparent the roof was being installed incorrectly. We spoke...
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ID
#1664634 Review #1664634 is a subjective opinion of poster.
Location
Prairie, Missouri
Service
Aspen Contracting Roofing
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Pick up your material and part ways.
New Reviewer

They ignored us off after the roofing job.

They started off real stong and acted like they were interested and cared. After the roofing job, they took the money and ran and quit coming around. Simply washed their hands of us. We need siding put on and are in limbo at this point. Very unprofessional. They also said they would do the gutters which was included in the quote. I ended up taking the sign out of my yard and at this point looking for another contracter.
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ID
#1604775 Review #1604775 is a subjective opinion of poster.
Cons
  • Customer service
  • Being lied too
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Have them be good on their word

They ripped me off

I was in a wheelchair hurricane had just gone across my house. these people took my money filed insurance claims i did not know and still want more money they should be in jail sallielou
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ID
#1480437 Review #1480437 is a subjective opinion of poster.
Location
Swansboro, North Carolina
New Reviewer

Who is this? Is he a scammer in NC

Aspen Contracting - Who is this? Is he a scammer in NC
Well the guy came to do the estimate for our roof, he has our policy # and yet I have no idea why he would not have submitted the estimate to our insurance company. His phone number doesn’t match anything that I have been able to find. His license number, zilch his location nope. I plan on getting to the bottom of this. “I’m sorry, I only do roofing, siding & gutters. For the garage area and other I can’t help you.”
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ID
#1427586 Review #1427586 is a subjective opinion of poster.
Location
Jacksonville, North Carolina

Repeatedly calls

Approximately once a week I get repeated phone calls even though I have requested that my number be temoved from their calling list.
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ID
#1373118 Review #1373118 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
Aspen Contracting Sales Representative
New Reviewer

Horrible

Took over a year to finally finish and they brought me back bent and still dented screens
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ID
#1349938 Review #1349938 is a subjective opinion of poster.
Cons
  • Being lied too
  • Customer service

Worts roofing company

please all Irving and Dallas home owner be careful from this Aspen roofing company one of the worst ever roofing company I have ever seen. My roof only need minor repair but they told me it need full replacement asking me to pay my full deductible after insurance approved my claim. I told them to use all the money what the insurance gave me which is around 6k but on the top of that they need my deductible money. it is amazing. I almost got fooled. To make worst they are telling me they will send t collection for cancelation fee. I am working with my insurance to cancel the cliam it is only need minor repair. The house will only cost me around 5k to replace it, but they want to charge me 7k. They are very tricky company so please watch out and please avoid them and get different company. please do not let them near your house they are not trustworthy. please help me post this on all social media especial in Irving and Dallas area. Thanks
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ID
#1329727 Review #1329727 is a subjective opinion of poster.
Service
Aspen Contracting Roofing
Cons
  • Customer service
  • Being lied too
Reason of review
Pricing issue

Don't you dare

Total rip off, crooks, dont allow near your house!! They damaged my total home!
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ID
#1300557 Review #1300557 is a subjective opinion of poster.
Service
Aspen Contracting Roofing
Reason of review
Bad quality

Shoddy work, dodging responsibility

My roof is leaking only a few years after Aspen replaced it. Although there is supposedly ten-year warranty, the person at the local office says they never sent me the warranty, making it my fault that they do poor work and “lose” paperwork. I continually had to patch flat tires due to the nails that littered my property. I invested in a magnet, which their reps had assured me THEY would take care of. They conned a lot of people after a catastrophic hailstorm because the real contractors were booked solid.
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ID
#1289147 Review #1289147 is a subjective opinion of poster.
Service
Aspen Contracting Roof Installation

Construction and Repair Expert Talks

All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)

Aug 18, 2020

What is a manufactured home? How much does it cost? Is it better than a conventional house? Tony Kovach is one of the key experts in the Manufactured Homes Industry with over 25 years of experience in the business. In this first video interview, he explains the basics that you should know about manufactured houses.

L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

New Reviewer

Poor communication

Aspen Contracting - Poor communication
We had our roof done by them the summer of 2017. They did not inform us when they were coming to fix the roof and just showed up, woke my husband up because he works nights and put a big recycle bin in the driveway. Mind you my husband works nights so he had to quickly go move his car so he could get out for work later that day. We had to have them come back the next day to pick up all the nails that were left all over the yard. We have little dogs and they were finding them. We also STILL HAVE SOME LIFTING IN ONE CORNER THAT THEY NEVER CAME BACK TO FIX. They also had one side to fix with some siding and insisted that it was done and DEMANDED their money and took back the materials they were supposed to use. I came home one day from work and had some strange man going through my yard and checking to see what part they were suppose to have fixed. They do no communicate with their customers at all and they are very sloppy at their clean ups. So if they come to you and tell you they don’t leave a big recycle bin in your driveway overnight and they are very good at picking up after themselves don’t believe them, they are the worst at what they do and I WILL NEVER RECCOMEND THEM TO ANYBODY!!!!
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2 comments
#1458306

Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here, We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service

#1465580
@Asharia Xtb

Umm we have called numerous times and keep getting sent to someone else who says “we will come out and look at it and fix it” and no one calls to say they are coming and no one shows up. Your customer service sucks and we will never ever use you guys for anything!!!!!!

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ID
#1225679 Review #1225679 is a subjective opinion of poster.
Service
Aspen Contracting Roof Repair
Pros
  • Owens corning shingles
Cons
  • Customer service
Reason of review
Poor customer service

Not taking care of customer safety

I had a roofing crew come to my home and charge thw work they did on my roof because the company hadn't paid them
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2 comments
#1458304

Customers are our number one focus, if you were not satisfied with any part of your project including what is mentioned here , We would like to address these concerns. Please call our office at 877-784-7663 to discuss this matter further.Thank you for communicating with us.Aspen Customer Service

#1614808
@Asharia Xtb

I would like to speak with any Aspen Contracting Inc. rep authorized to speak with the media.

Please contact me at jbrooks@***.com with Aspen in the subject line. -Jason.

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ID
#1147833 Review #1147833 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Unqualified subs masked as professional.

After several sever hail storms hit my community of Las Vegas, NM The rolling advertisement caravan of trucks followed. They all came to my office door of the apartment complex I manage stating I need my roofs checked for hail damage. I am not the owner nor have the...
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2 comments
#1614805

I'd like to contact this commenter for a story in the Las Vegas, NM newspaper. I can be reached at jbrooks@***.com

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ID
#1119505 Review #1119505 is a subjective opinion of poster.
Location
Lees Summit, Missouri

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