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Horrible company. They did very bad job on our roof (Munster, IN), that's why it was leaking, since it was on warranty we called them last year and they "fixed" it.

For some reason we realized that our walls cracked, we thought it's because of our old plaster walls. We called the contractors to put a drywall in our house, but after we got rid of plaster walls it started raining, and we realized the reason why our walls cracked. Guess what? YES!

OUR ROOF IS LEAKING! That's why it cost us a fortune to replace a plaster walls. Before we put a dry wall , we called Aspen, to fix our roof, other wise the new walls gonna crack again. We already have scheduled an appointment with contractors for our walls for Wednesday (November, 9th 2016), which we had to cancel, since no one was responding our phone calls at Aspen, or they kept saying they will come to look on our roof "tomorrow".

We end up calling State Farm to estimate the damage of our walls and find the reason of leakage, 2 experts agree that Aspen did a horrible job on flashing, thats why we also have cracked walls and sighs of water damage in our kitchen. After we called Aspen again ( Just imagine it's almost winter and we have no walls, and can't hang a drywall before they will fix our roof, and they keep telling us 'tomorrow'), ASPEN said they coming to fix our roof on Saturday, November 12th at noon, so we called dry wall contractors to come on Monday to put a drywall. And, guess what? on Saturday i took a day off from work and was waiting for "roofers" but no call no show again!!!!!!

My husband called them and said he will look for a lawyer if they won't show on Sunday because we have a "drywall appointment" on Monday, and YES, THEY DID SHOW UP, but NO they didn't fix our roof! 3 Guys came to tell us "we have a flashing problem", really?! They didn't fix anything and left. We would call another company but our roof is on warranty and we paying already so much for a drywall because of their horrible job, why do we have to pay again?!!

Now my husband had to call drywall contractors and cancel our appointment to put a drywall for tomorrow, since we can't do anything until they fix our roof! Drywall contractors are furious, they charged us for the day we hired them since we had appointment. we seriously looking for a lawyer tomorrow.

WHAT KIND OF BUSINESS IS THAT?!!!! ZERO STARS, are you KIDDING ME?!

Reason of review: Bad quality.

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Asharia Xtb

We apologize if you have had a negative experience with our company. At Aspen, we aim to be highly professional in our work and hope to handle all concerns in a timely and effective manner.

If you would like to speak with Aspen further about how we might assist you in fixing these issues, feel free to contact our customer service department at 877-784-ROOF.

Guest

Aspen will pay for any repairs since the reason of damage caused by the weather. Insurance

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