Aspen Contracting
Reviews and Complaints
Don't you dare
Nothing but liars
My first experience with aspen roofing out of Missouri was in November 2015 in Las Cruces New Mexico. At the time they were hit with a catastrophic Hailstorm.
I was working with a local contractor three generations local grandfather, father, and now son. I received a call from one of my clients one day saying that two men from Aspen I just left their home claiming to be local (which they're not) and that I was not local (which I was) I had a advertisement sign in the front yard and sign contract which they were trying to get my client to break. My client told him they chased him off the property and not to come back. A couple days later I get another call from a different client with the same story.
At that point I called Aspen corporate offices in Mo, filed a complaimy with the sales manager never heard back from anybody. This practice continued for several months. Jump forward to August of this year Las Vegas New Mexico was hit with a catastrophic events I've been working in Las Vegas for the past four years as a roofer. I saw an aspirin truck roll in, at that point I rolled up to him told him that this is a no door knocking community and that they are not welcomed here and it was not gonna work out for them.
A couple days later I saw third and fourth Aspen truck in the neighborhood. At that point I contacted the city informed them of what was going on they said they were aware and had received calls complaints from local residents regarding their solicitation that's your door. At that point I called Aspen corporate offices they directed me to the local manager who I spoke with at that point he told me that he had a referral and I reply to a text three trucks from Texas to handle one referral which was a blatant lie.
I put another call into Aspen corporate I spoke to Pat the president or CEO of Aspen shared my concerns with his company being in the city and the normal door knocking ordinances and the need to cease-and-desist right away I won't be since I've opened offices get to the door knock they tell the city that there are not door knocking and they continue to get complaints from local residents they are straight liars *** bags they'll be here for a year pack up after they're done leave local residents without any representation or repair warranties. Do not use them they are scammers.
They are horrible
Not taking care of customer safety
Lack of communication
Makes promises they can't deliver
Buyer Beware
Roofing replaced Trash and nails left in the yard. I cleaned it up when my calls were ignored.
Now, 5 years later, the shingles are coming off! I've called and emailed since May.
Per Aspen, they will only patch the 'bad spots.' When 'the wind blows more off' they will look at it again. Buyer Beware!!!!!
Aspen Contracting - Review in Home Construction and Repair category
Aspen Contracting - Roofing Review
The illegals working for this company are drinking overnight and using cocaine before they go do the roofs. I am directly related to a worker and know first hand they do this.
Speaking with their manager has done nothing because he doesnt do anything about it. Infact he has a suspended license and continues to drive to all his jobs also. They dont drug screen their workers. Plain dont trust it at all.
They also as managers keep as much money for themselves as they can and skim off pocket change to pay them. And they take 3 or 4 weeks or whenever they get around to paying them for their work.
Aspen Contracting - Roof Repair Review
Aspen Contracting - Make America Great Again Review
Horrible Job
Horrible company. They did very bad job on our roof (Munster, IN), that's why it was leaking, since it was on warranty we called them last year and they "fixed" it.
For some reason we realized that our walls cracked, we thought it's because of our old plaster walls. We called the contractors to put a drywall in our house, but after we got rid of plaster walls it started raining, and we realized the reason why our walls cracked. Guess what? YES!
OUR ROOF IS LEAKING! That's why it cost us a fortune to replace a plaster walls. Before we put a dry wall , we called Aspen, to fix our roof, other wise the new walls gonna crack again. We already have scheduled an appointment with contractors for our walls for Wednesday (November, 9th 2016), which we had to cancel, since no one was responding our phone calls at Aspen, or they kept saying they will come to look on our roof "tomorrow".
We end up calling State Farm to estimate the damage of our walls and find the reason of leakage, 2 experts agree that Aspen did a horrible job on flashing, thats why we also have cracked walls and sighs of water damage in our kitchen. After we called Aspen again ( Just imagine it's almost winter and we have no walls, and can't hang a drywall before they will fix our roof, and they keep telling us 'tomorrow'), ASPEN said they coming to fix our roof on Saturday, November 12th at noon, so we called dry wall contractors to come on Monday to put a drywall. And, guess what? on Saturday i took a day off from work and was waiting for "roofers" but no call no show again!!!!!!
My husband called them and said he will look for a lawyer if they won't show on Sunday because we have a "drywall appointment" on Monday, and YES, THEY DID SHOW UP, but NO they didn't fix our roof! 3 Guys came to tell us "we have a flashing problem", really?! They didn't fix anything and left. We would call another company but our roof is on warranty and we paying already so much for a drywall because of their horrible job, why do we have to pay again?!!
Now my husband had to call drywall contractors and cancel our appointment to put a drywall for tomorrow, since we can't do anything until they fix our roof! Drywall contractors are furious, they charged us for the day we hired them since we had appointment. we seriously looking for a lawyer tomorrow.
WHAT KIND OF BUSINESS IS THAT?!!!! ZERO STARS, are you KIDDING ME?!
Aspen Contracting - Sales Representative Review from Little Rock, Arkansas
Being lied, cheated, hurassed, threatened, etc..
I would "not" recommend Aspen to anyone they change paper work to fit their needs, try to charge you more than what's owed, they scam not only homeowners but also the insurance companies, & the banks. No reliable communication.
Aspen does not take responsibility for their actions. Aspen changes employees like no other. There people skills is very unprofessional. This company went door to door just looking for people to accept.
They have lied to just about all parties involved.
They refused to give copies of changed paper work by them. All in All this company "Aspen" like to scam everyone.
"so please don't believe a word they say.
- Worst company ever
- Worst experience ever
Could not have gone better!
- Informative
- Quality
- Professional
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Please review our warranty. http://www.roofsbyaspen.com/aspen-ironclad-lifetime-warranty/.
Thank you.
How long do you think it would take your company of 5 or 6 guys to repair all the roofs that were damaged? 5 years?
10 years? How bout you just keep working on your jobs and mind your own business? The only reason you "get your jobs taken away" is because these other companies, Aspen included have so much more to offer.
Maybe you should knock on doors to warn everyone that this evil empire has arrived!
But then you'd have to actually work.
It's too funny you can't spot the other out of town guys and focus on the guys that know what they're doing.
You "local" guys get an extra 10-20% of jobs due to the "stormers" getting a roof approved and then the homeowner decides he wants to give the local Chuck in a truck the job. So for many of your jobs, Your Welcome!